Ask the Experts in Franklin NC

Car Buying FAQ

Here at Smoky Mountain Chrysler Dodge Jeep RAM, we want to help you into the new or used vehicle that best suits your individual needs. We have the inventory in-stock to provide you what you want and what you need from your next car. But even if you find the perfect vehicle for your greater Clayton, NC needs, how do you know if you want to buy new or used? Or if you lease new? How do you navigate the wide world of auto financing?

We want to assist you with all the above questions and more! So entrust your automotive needs near Hazlewood, NC to us.

Leasing VS Buying: Which is Better For Me?

Not sure if you should lease or buy your next vehicle near Culowhee? If you want to save the most amount of money monthly, then leasing is probably better for your needs. If you want to save the most amount of money over time, then buying used is probably a better choice. If you prefer the peace-of-mind of purchasing a vehicle with warranty coverage, though, you might want to buy new.

What are the differences between new & used vehicles?

New vehicles provide new vehicle limited warranty coverage and have no prior owners. They also typically have not been driven anywhere on the roads of Franklin, unless they're new loaner cars or demo models. Used vehicles, of course, have been used by previous owners. They don't usually offer any kind of warranty protection.

What are the benefits of buying used?

Buying used is mainly beneficial because you can save a lot of money versus buying the same car new. That also means if you like features, you may be able to afford a vehicle with more features than if you were to buy new.

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By submitting your contact information, you consent to be contacted by telephone about purchasing a vehicle or obtaining vehicle financing. Clicking on the Submit button above is your electronic signature.

What should I know before applying for credit?

Before you apply for credit, you should set a budget for your next vehicle. Use tools like our payment calculator to get a better idea of what you can afford before you visit our dealership from Sylva, Waynesville or beyond. Then, when you apply for credit, you'll be more likely to get approved.

Contact Us with Additional Questions

Have additional questions for us? Contact us online or by phone today and we'll be happy to help you!

Answering Your Most Frequent Service Questions, Ask the Experts in Franklin

Ensuring your vehicle is running properly will keep you safer and keep the value of your vehicle in good standing.  But, not everyone knows the basics which is why our team has put together a few answers to basic questions we get asked quite often.

Auto Service Questions:

How often should I change my oil?

It is recommended that you get your vehicle's oil changed every 3,000 to 5,000 miles.  There are many different factors that help determine how often you might need your oil changed.  If you're not certain, we welcome a visit, and you can bring your vehicle into our service center, and we will check your vehicle's oil status so that you can feel confident.

When do I need new tires?

Your tires will perform at their best when the tread is above 1/16 of an inch in depth.  If you see any bubbles or cracks in the sidewall, it is not safe to drive, and you are at risk of a flat or in extreme cases your tire exploding.  If you feel vibration during driving, this is also a sign you should get your tires changed.  Sometimes the roads in Waynesville get bumpy, and you want strong tires that will hold up through slippery conditions and potholes.

How long does a car battery last?

On average after about three years, it's normally time to install a replacement battery.  After four or five years, most car batteries will be almost completely unreliable, so we suggest you service your vehicle if you are unsure and we can give you an estimate or replacement if needed.

What are your service department hours?

Monday through Friday, 8:00AM - 5:00PM, and closed Saturday and Sunday.

Where can I find auto service & repair near me?

Here at our dealership we are just a short drive from Sylvia, Hazelwood, and Cullowhee.  You can easily schedule an appointment online at your earliest convenience, and we will ensure you get the best service possible.

If you have any other questions we welcome a phone call or a visit.  We are proud to assist Clayton driver's in feeling their best both on and off the road.

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