Customer Testimonials

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Cars Sep 7, 2020

Just got a great truck for my wife here. They have a wonderful selection of high quality vehicles. Our sales person, Michael Newman was an absolute professional. Courteous and incredibly helpful. But most of all, honest! Thanks!

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Cars Dec 27, 2019

Found a lightly used truck online at Smoky Mountain CJDR. I'm in Chattanooga, TN and they were in Franklin, NC, 2.5 hours away. I talked with them on the phone about what I wanted to do, as I had a trade, and we had an understanding in place before I even left Chattanooga. Once I arrived, everything was as we had talked about and I was on my way back to Chattanooga within an hour. This was seriously the best car buying experience that I have ever had. I'd do this deal again, as Kathy, Ralph, and Bryan were ...

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Cars Oct 13, 2018

Can’t say enough good things about the crew here. From the moment we arrived the staff was courteous and really created a stress-free environment. Second auto our fam has purchased here and likely not the last! If you’re in the area and need a great set of wheels you really owe it to yourself to check em out. Fair, honest and reasonable. Nice to see in a market where it’s easy to be uncomfortable or unsure. Thanks again Michael and the whole team!!!

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Cars Oct 11, 2018

I actually went in for a repair on my sheep and ended up walking out with a Subaru Outback. I can not say enough about Michael (whom has only been there a few months). Michael was amazing in answering questions and if he didn’t know the answer he was not afraid to ask. The entire dealership in a whole was outstanding. I really appreciate everything you guys did.

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Cars Sep 11, 2018

Really good Crew I actually enjoy going in for service they are awesome to deal with an have to be the best service department to deal with in the WNC area. From start to finish every visit is a good experience.

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DealerRater Aug 10, 2012

I have just ordered my 4th car from these guys. I continue to come back because of the courteous and professional atmosphere in the sales and service areas of the dealership. I have owned over 20 vehicles in my lifetime and the sales staff at Jim Brown's has the best product knowledge. They have always gone above and beyond to get me what I wanted and have always given me the best trade in values around, and I have shopped. I would highly recommend Jim Brown's to any of my friends or family!

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